This privacy policy describes how your personal information is collected, used and shared when you visit and/or make a purchase through (refer as “The Site” from now on).


When you visit The Site, we automatically recollect information of your device, including information about your web navigator, IP address, time zone and some of the cookies installed on your device. Also, as you surf The Site, we collect information about individual web pages or products you see, the web page or the search that you made that directed you to The Site and information about how you interact with The Site.  We refer to this automatically collected information as “Information of the Device”.

We collect information of the Device using the following technologies:


Here we list the cookies that we use. We post them so you can decide if you want to remove them or not.

  1. _session_id, unique token, sessional, Allows Go Costa Rica Visión to store information about your session (referrer, landing page, etc.).
  2. _Go Costa Rica Visión_visit, no data held, Persistent for 30 minutes from the last visit, Use by our website provider’s internal stats tracker to record the number of visits.
  3. _Go Costa Rica Visión_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
  4. cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
  5. _secure_session_id, unique token, sessional.
  6. storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

The “Registry Files” search actions that happen in The Site and collect data, including your IP address, type of navigator, Internet service provider, reference pages and time/zone marcs.

The “Web Beacon”, “Tags”, and “Pixels” are electronic documents use to register information about how you navigate The Site.

Also, when you make or try to make a purchase through The Site, we gather some information about you including: name, billing address, delivery address, payment information (including credit card number [Insert any type of payment accepted]), email address and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in the following Privacy Policy, we refer to both, the device information and the order information.


We use the order information that we gather in general to prepare the orders made through The Site (Including the process of your payment information, delivery organization and billing delivery, as well as order confirmations). Also, we use this order information to get in touch with you; examine our orders in search of fraud or potential risks; and depending on the preferences you shared with us, we provide you with information or advertising related with our services.

We use the device information that we gather to help us detect possible risks and frauds (specifically your IP address) and, in general, to optimize and make our Site better (i.e. generating files and statistics about how our customers surf and interact with The Site and review the success of our marketing and advertising campaigns).


We share your personal information with third party companies that help us using it. i.e. we use Go Costa Rica Visión in our online store.

We also use Google Analytics to help us understand how our clients use The Site. You can obtain more information about how Google use your personal information in the following link:

You can unsubscribe from Google Analytics in the following link:

Finally, we also can share your personal information to comply with laws and applicable regulations, to rely to a citation, registry order or any other legal information claim we receive, or to protect our rights.


As previously described, we use your personal information to provide you with target advertising or marketing communications we think might be of your interest. For more information of how target advertising, please visit:

You can unsubscribe in the following link:


Please keep in mind we don’t modify the recollection practices and data usage from our Site when we see a sign of “Do Not Track” from your navigator.


If you are a European resident, you have the right to access the personal information we have about you and request the correction, update or delete of this information. If you want to execute this right, please contact us through the contact information listed below.

Also, if you are a European resident, we know we are processing your information to comply with the contracts that we may have with you (i.e. if you order through our Site) or to follow our legitimate business interests listed above.


When you make an order through The Site, we will retain the order information for our records unless and until you request us to delete this information.


We can periodically update this privacy policy to reflect, for example, changes in our practices or for operational, legal or regulatory motives.


To obtain more information about our privacy policies, if you have any questions or if you have any complain, contact us to our email address [email protected] or by mail using the following address:

San José, Av. Central, Costado Norte de la Iglesia de la Soledad, San José, San José, 10110, Costa Rica.

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